Local News · Virginia · October 12, 2026
From Virginia Mercury
In his 1975 book, “Systemantics,” John Gall hypothesizes that complex systems tend to fail, and not because of bad intentions, incompetent operators, or a few correctable defects. Organizations and other human-made systems develop unanticipated behaviors that often thwart their intended purposes.
Reported by Virginia Mercury, October 12, 2026. Read the full story at Virginia Mercury →